Jakarta, ONENEWS.MY.ID – There are still many people who are desperate to buy tickets without looking at the travel conditions that apply during the 2021 Christmas and New Year 2022 holidays. As a result, PT KAI (Persero) has to cancel 9,000 long-distance train tickets for the period 24 December 2021 – 2 January 2022. With details cancellations at Pasar Senen Station were around 5,000 tickets, at Gambir 2,000 tickets, and from Bekasi, Karawang, and Cikampek stations there were 2,000 departures.
Head of Public Relations of PT KAI Daop 1 Jakarta, Eva Chairunisa, said the cancellation was made because it did not meet the requirements according to the SE of the Ministry of Transportation Number 112. Among them, they did not have proof of complete vaccines (dose 1 and 2) for over 17 years old, or the first dose for 12 years old. – 17 years old, do not have a negative RT-PCR result file for children under 12 years old or a negative antigen test file for 12 years old and over.
“Passengers with incomplete requirements are not allowed to continue their journey and the ticket fee is fully refunded with a cancellation mechanism carried out no later than 3 days from the departure date (D + 3),” Eva explained in a statement, Tuesday (4/1/2022).
Eva explained that the ticket fee refund process can be done through the station counter with cash refunds on the same day or through Contact Center (CC) 121 with a 14 working day process using a bank transfer system.
In addition, Eva added, the Indonesian Ministry of Transportation (Kemenhub) number 97 of 2021. Among them are the provisions for passengers aged 12 years and over must show proof of the vaccine at least the first dose, except passengers with special medical interests or comorbid diseases accompanied by a hospital doctor’s certificate. government/specialist doctors for vaccine substitutes. Also, showing a negative result of an antigen swab 1×24 hours
Meanwhile, passenger children under the age of 12 years must be accompanied by a parent and show a negative result of Antigen 1 x 24 hours.